Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords
I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Do your students want to improve their print handwriting? This resource has been created for adults and teens that want their writing to improve to make it clearer and easy to read. This is an essential life skill and will serve them well in the workplace.
The Packet contains a PowerPoint interactive presentation with accompanying worksheets for practice contained in an e-book. You can print off the e-book or print off individual practice sheets from the e-book.
Topics:
What is good handwriting?
Vocabulary associated with handwriting
Warmup for Writing
Letter formation
Letter groups
Pangrams
Form filling
Signatures
Tips for improving handwriting
I often hear people say that they hate their handwriting, or that no one can read it. It is such an important part of communication. Even with email and the internet being a big part of written communication you cannot replace the benefit of a hand written note or message on a card. Not to mention that many workplace forms still need to be filled out manually and it is so important that the writing is clear.
I have used this in my workplace training sessions and learners have enjoyed it and noticed improvements within 10 days of practice. I wanted to get away from all the babyish resources that are just not appropriate to teach adults with.
I hope you enjoy this.
Ready to go resource that has a 30 slide presentation with matching worksheets and activities. This resource is tried and tested in the workplace training environment. Learners enjoy the activities and get a lot out of it. File formats include Word, pdf and PP for editing if required.
**PowerPoint Presentation Content: **
Customer Service Definition
Poor vs Exceptional Service
Why Exceptional Service is Important
Practical Tips to Provide an Exceptional Customer Service Experience
Scenario based role play activities – good and bad examples from You tube clips
Communications, Workplace, ESOL and Computing Resources
This is a complete lesson on complaint resolution using the TACTICS method.
The resource contains a lesson plan, worksheets, diagrams of the model, a company policy to review, and practical exercises for the group to carry out. There is also a feedback form included.
The acronym TACTICS is used to work through a step by step process to handle a complaint from a customer. This is an important aspect of customer service. Once the learner has reviewed the process, it is a good idea to have the class separate into groups and role play various complaints scenarios using this method. All documentation is provided.
I have used this successfully with a Business training class. They enjoyed it and provided excellent feedback.
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Communications, Workplace, ESOL and Computing Resources
This resource contains various phone call situations written on role play cards that occur at work. It also contains a set of blank cards for learners to make up their own scenarios as well as message pad templates. Learners can role play situations and practice their telephone answering skills.
It is important that the person answering the call uses correct telephone etiquette and takes down the message accurately.
They can be used as part of or a whole lesson on telephone etiquette, which is an important customer service skill.
Instructions:
1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required.
2. Print out as many copies of page 3 as you need. (Will depend on number of pairs).
3. Cut out with scissors or guillotine
4. Page 5 contains phone message pads. Use them to take messages.
To do the activity, all you need is two students, one with paper and pen for taking a message. Have your students sit back to back so they cannot use non-verbal cues to understand what their partner is saying. That way the role-play will be more like a real telephone conversation.
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Communications, Workplace, ESOL and Computing Resources
This product is a Crack the Code ANZAC Day remembrance. It is an engaging activity for all ages. Can be used in the workplace, classroom, ESL.
It is provided in both printable and digital form. The digital form is a pdf that learners can simply type directly onto using any platform or device.
Answers are provided.
The Words used are:
Fallen
Wreath
Battlefield
Poppy
Peace
Remember
Gallipoli
New Zealand
Australia
Dawn Service
ANZAC
Bugle
Are you searching for a comprehensive and engaging resource to teach critical thinking, problem-solving, and creative decision-making to your high school students? This professionally crafted Six Thinking Hats PowerPoint Presentation is a must-have addition to your classroom toolkit.
Key Features:
**Interactive Learning: **This PowerPoint presentation is designed to actively engage your students in exploring Edward de Bono’s Six Thinking Hats method. From thought-provoking discussions to real-world problem-solving scenarios, your classroom will be abuzz with creativity and structured thinking.
Diverse Thinking Styles: We cover each thinking hat – White, Red, Black, Yellow, Green, and Blue – with clear explanations and practical examples, to help students grasp the power of different thinking styles.
Preparation for Future Success: Equip your students with a skill set that extends beyond the classroom. The Six Thinking Hats are highly regarded in business, science, and other professional fields. Your students will graduate with a valuable problem-solving tool in their arsenal.
Teacher’s Notes Included: You’ll receive teacher’s notes with each slide (in the notes area), providing tips, activity suggestions, and answers to questions, making it easy to guide your class effectively.
Ready to Use: No need to spend hours creating materials. Simply download, customize to suit your classroom style if desired, and start teaching!
Flexible and Versatile: Whether you teach history, science, English, or any other subject, the Six Thinking Hats can be applied across disciplines, making it an adaptable resource for teachers of various subjects.
Engage and Empower: Empower your students to think critically, work collaboratively, and make informed decisions, setting them up for success in academics and beyond.
If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills.
Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions.
Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well.
Refer to the preview for more information and to find step by step quick instructions for creating the task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come.
I hope you enjoy using these, as much as my students have.
Working with easy software to create brochures, logos, social media publications. Save yourself money on expensive designers and learn how to do your own marketing.
Let your students get innovative with key subject areas and projects using fun tools.
Step by Step guides on Microsoft Publisher and Canva.
This diagram can be printed out for ESOL learners who are studying the future tenses. It covers Present Continuous, Present Simple, Be going to and Will. The diagram demonstrates both useage and form and provides examples. The can be incorporated into a lesson or used on its own.
It also has a handout for students to complete. They do this by writing their own sentences into the speech bubbles using the correct form.
When I used it, I had a colour copy enlarged to A3 and also provided the learners with an A4 copy. They very much appreciated it.
This bundle contains:
A comprehensive PowerPoint presentation covering interview skills
A cover letter template to use when applying for a job
Two CV templates to use when applying for a job
This resource contains a lesson plan and all materials necessary to conduct the training session. Just print out what you need and go! It is supplied in word and pdf format so that you can edit it if necessary for your audience.
It has a warm up that gets learners thinking about job interview skills with a series of questions that they discuss in pairs. There is a handout for them to record their answers.
The lesson runs them through two role plays for conducting interviews. Job descriptions and roles are provided. The first is done in pairs and the second is done in groups for a panel interview. Interviews are carried out and the best fit candidate is selected by learners.
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Communications, Workplace, ESOL and Computing Resources
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This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan.
Learning Objectives:
Understand the meaning of Small Talk.
The benefits of using it.
Know when it is appropriate to use.
Understand what Small Talk is not.
Be able to engage in Small Talk.
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Communications, Workplace, ESOL and Computing Resources
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This is a Finance vocabulary Crossword Puzzle and Word Search that is suitable for introducing key words to learners. It is a fun activity to complete individually or in teams. Answers are included. Can be used for ESL, Workplace Training or general English.
It is supplied as a pdf and a word document in case you want to edit the descriptions to suit your needs.
There are 20 financial terms contained within the Word Search and Crossword Puzzle. The words are the same for each worksheet.
Word bank below:
Budget
Finance
Debt
Surplus
Net Income
Tax
Expenses
Cash
ATM
Borrow
Broke
Bitcoin
Currency
Interest
Invest
Save
Receipt
Withdraw
Tip
Refund
This is a great Crack the Code puzzle to use to review vocabulary around the theme of Easter. There are 12 words listed. Can be used for ESL, workplace training, or classrooms as part of a lesson, as an activity for early finishers or just a fun challenge to begin or wrap up a lesson.
The files come in both pdf and word versions in case minor changes are required for your audience.
Words:
Christian
Easter Bunny
Easter
Easter Egg Hunt
Resurrection
Easter Egg
Crucifixion
Celebration
Easter Basket
Hot Cross Bun
Cross
Good Friday
This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts.
I have used this to teach students and workplace learners with much success.
Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves.
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Communications, Workplace, ESOL and Computing Resources
Use this when you or your class are planning to deliver a presentation. It contains all the steps required to ensure a successful outcome.
You can use this as a group or individual activity. There are some helpful discussion points for groups. All items must be checked before students practice the presentation.
This resource features a basic Health and Safety Crossword puzzle and a Mix N Match Activity using the same Word Bank. Suitable for workplace training and ESL / ESOL learners.
These activities are ready to use. Simply print out and go. Answer keys are provided.
File formats are easily editable being provided as a Word and pdf.
This lesson covers Passive, Assertive and Aggressive styles of communication,
ideas for gaining Confidence as well as the use of I statements to clearly communicate your message. Your students will enjoy the interactive lessons and the opportunity to practice their communication skills using real life scenarios.
The Resource contains a PowerPoint presentation and a student workbook. It is provided in ppt, pdf and word format so that it can be edited if necessary to suit your audience.
It will assist your learners in identifying behavior traits that could be creating barriers to effective communication both in the workplace and the classroom.
The interactive PowerPoint presentation contains activities for learners to practice their communication skills.
The 10 page workbook looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviors. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations.
I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.
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Communications, Workplace, ESOL and Computing Resources
Use this Free resource for when you want to brainstorm any idea with your team or class. The technique of brainstorming can be used to solve problems or come up with new ideas.
The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required.
There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session.